The motivation to work
Frederick Herzberg
Inspired
Marty Cagan
Die with Zero
Bill Perkins
Job satisfaction
Paul E. Spector
The Psychology of Money
Morgan Housel
Bullshit Jobs
David Graeber
The measurement of satisfaction in work and retirement
Patricia Cain Smith
Organizational behavior
Jason Colquitt
The motivation to work
Frederick Herzberg
How to win customers and keep them for life
Michael LeBoeuf
Customer loyalty
Jill Griffin
The Art of Possibility
Rosamund Stone Zander
The antecedents of self-esteem.
Stanley Coopersmith
Work and the nature of man
Frederick Herzberg
Motivation and organizational climate
George H. Litwin
Contagious
Jonah Berger
The art of possibility
Rosamund Stone Zander
AMA handbook for customer satisfaction
Alan F. Dutka
Work and the nature of man
Frederick Herzberg
Satisfaction
Richard L. Oliver
Happiness
Ed Diener
Organizational citizenship behavior
Dennis W. Organ
Designing Your Work Life: How to Thrive and Change and Find Happiness at Work
Bill Burnett
The loyalty effect
Frederick F. Reichheld
Flourish
Martin Elias Pete Seligman
Customer Satisfaction
Dru Scott
Burnout, the cost of caring
Christina Maslach
Job satisfaction
Hoppock, Robert
Satisfaction
Gregory Berns
The game of work
Charles A. Coonradt
Customer service
Paul R. Timm
Lean UX
Jeff Gothelf
Achieving job satisfaction
Elwood Chapman
Quality of Working Life
Louis E. Davis
Customer Service
Paul R. Timm
The joyless economy
Tibor Scitovsky
Career burnout
Ayala Malakh-Pines
Uncensored sales strategies
Sydney Biddle Barrows
Job Crafting
Davide de Gennaro
One Person/Multiple Careers
Marci Alboher
